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| − | <span style="color:#FF6600">Due to theHunter now experiencing it´s biggest update ever, adding multiplayer and a completely remade web interface to the final experience, mean that several pages on this wiki needs to be updated. Instruction for how to install and play the game may be outdated and will be updated as soon as possible. We apologize for any inconvenience this might create until everything is up to date.</span> |
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[[File:feature_support.jpg | thumb | Support & Help]] |
[[File:feature_support.jpg | thumb | Support & Help]] |
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==Overview== |
==Overview== |
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This page contains links to frequently found and known issues. |
This page contains links to frequently found and known issues. |
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Make sure your computer '''meet the [[System Requirements]]''' and that you have the '''latest video card drivers''' and the '''[http://www.microsoft.com/en-us/download/details.aspx?id=35 latest DirectX drivers]'''. For more instructions, please see the [[Video Cards]] page. |
Make sure your computer '''meet the [[System Requirements]]''' and that you have the '''latest video card drivers''' and the '''[http://www.microsoft.com/en-us/download/details.aspx?id=35 latest DirectX drivers]'''. For more instructions, please see the [[Video Cards]] page. |
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| − | ==Needed information for issue resolving== |
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| − | When contacting support, we need you to send us the correct [[files needed to resolve your issue]]. Note that if all else fails, please try a reinstall before contacting support. |
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==Technical Issues== |
==Technical Issues== |
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| − | * |
+ | * Mission Issues: [[FAQ#Competitions_.2F_Missions|FAQ Missions]] |
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==Payment & Membership Issues== |
==Payment & Membership Issues== |
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Please contact [mailto:support@thehunter.com Support] directly. Please include any receipts or proof of purchase that you might have along with exact details of your issue. |
Please contact [mailto:support@thehunter.com Support] directly. Please include any receipts or proof of purchase that you might have along with exact details of your issue. |
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| + | == Related Topics == |
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| + | * [[Multiplayer Connection Issues]] |
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| − | ---- |
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| + | * [[Game Crash Issues]] |
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| + | * [[Locate Crash Dump File]] |
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| + | * [[Locate Launcher Log File]] |
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| + | * [[Graphic objects appear as "blocky"]] |
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Revision as of 12:34, 13 March 2019
Support & Help
Overview
This page contains links to frequently found and known issues.
Make sure your computer meet the System Requirements and that you have the latest video card drivers and the latest DirectX drivers. For more instructions, please see the Video Cards page.
Technical Issues
- Issues Starting The Game
- Inventory Issues
- Competition Issues: FAQ Competitions
- Mission Issues: FAQ Missions
- Multiplayer Connection Issues
Payment & Membership Issues
Please contact Support directly. Please include any receipts or proof of purchase that you might have along with exact details of your issue.
Related Topics
- Multiplayer Connection Issues
- Game Crash Issues
- Locate Crash Dump File
- Locate Launcher Log File
- Graphic objects appear as "blocky"